IT Desktop Technician II

Savannah, Georgia, United States, GA
Full Time
Mid Level
IT Desktop Technician II
Savannah, GA (100% onsite)

CBU:  HMGMA

PURPOSE:
The IT Desktop Technician II will analyze, monitor, and troubleshoot systems and equipment across Hyundai (HMGMA).

 ESSENTIAL FUNCTIONS
  • Monitor and respond to internal system issues via phone, radio, and periodic checklists; escalate unresolved problems.
  • Provide on-site support in both control rooms and plant floors, including overtime and holiday coverage for maintenance.
  • Maintain and replace hardware such as computers, scanners, and printers as needed.
  • Assist with installations and modifications involving internal systems, including cabling, rack setup, and equipment configuration.
  • Collaborate with MES team members and leadership to ensure smooth operations and resolve technical challenges.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS:
  • High school graduate or equivalent
  • 2+ years of IT experience.
  • Strong computer troubleshooting, hardware, and software support
  • Experience with Windows, Microsoft Word, Excel, Microsoft Office, Web Browsers, and taking phone calls
  • Experience with building computers, imaging computers or installing Windows
  • Must be able to think analytically
  • Ability to follow written and verbal instructions.
  • Ability to work well in a team environment.
  • Ability to interact positively with internal and external customers.
  • CompTIA A+ preferred
  • Must be able to work shift rotation (mornings/afternoon/graveyard)
Pay Range - $20.85 - 29.81 per hour.     Note:  Target Pay is $23.00/hr. from this range.


 
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