10773 - Sr. System Engineer - Connected Car Development & Operations

PURPOSE:
The Sr. System Engineer is responsible for leading the Connected Car system development and operation activities, including system setup, system configuration, monitoring, and supporting the activities that require IT infrastructure team coordination. The responsibilities include maintaining system health, system performance, security, and network configurations. Additional responsibilities might include monitoring the performance of firewalls, network equipment, and other IT infrastructure components impacting the CCS systems' performance and stability, conducting analysis, and testing, and ensuring secure and reliable operation.

ESSENTIAL FUNCTIONS:

• Oversee the design and development of the Connected Car system design to meet performance, scalability, extensibility, and maintainability requirements.
• Work closely with technical stakeholders to translate non-functional requirements into high quality, timely deliverables. Contribute as a strong hands-on system engineer in project development and delivery activities.
• Lead coordination of the system implementations depending on the assigned projects/operations. The coordination will include coordination between internal and external stakeholders.
• Forecasting the system availability/capacity requirements based on the current business trends and available metrics.
• Understand the security requirement and managing all the security related artifacts and documentations.
• Supporting other development and operation teams, which include product development, infrastructure, issue management, problem management, and incident management area.
• Research, plan, and implement any new “approved” technology improvements to improve overall system operations and supports.
• Plan and implement automation related to applications and infrastructure supports.
• Document any applications and infrastructure implementations for all changes and implementations.
• Forecast and propose the capacity requirements in advance.
• Jump into incidents or problems and provide guidance/solutions and keep the stakeholders update with respect to technical standpoint.
• Risk analysis (load/storage/bandwidth/cost) with respect to new implementation and change requirements.
• Deriving system design, operations, and monitoring strategies for new/upgrade projects.
• Work with DevOps and system administrators to create CI/CD capabilities and pipelines.
• Identify the right technology-stack, platforms, and frameworks to solve the existing problems or new requirements.
• Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.)
• Manages/Maintains Domain Policies, DNS, DHCP and other integrated systems.
• Develop and maintain documentation of the systems and network architecture.
• Perform after-hours supports, implementations, maintenance, and problem resolution as required. Some weekend work is required.
• Support and maintain systems backup and recovery processes.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

BASIC REQUIREMENTS:

• Bachelor’s or Master’s degree or equivalent in the field of business, computers, information systems or related degree.
• 5+ years as Linux System Administrator with RedHat, CentOS, and Rocky Linux, experience in: install/configure/maintain Linux servers; apply OS patches; manage server performance and availability; system monitoring and performance tuning; and practical knowledge of scripting languages (bash and perl).
• 7+ years of IT exp. or industry work experience in system design, development and architecture with Java or similar technologies
• Thorough knowledge of IT environments, technologies, system hosting infrastructure and their platforms.
• 3+ years of experience in a similar role preferably in the Telematics, Telecommunications, or automobile industry.
• 3+ years of experience with connectivity products that use wireless technology.
• Experience in designing and overseeing the design of highly available systems that can support millions of transactions per day.
• Good amount of knowledge and experience in WebLogic, Tomcat and Various Development tools, like Eclipse, SQL developer, Angular, Android, Node tools.
• Proven expertise in managing WebLogic and Tomcat middleware in enterprise environments – including deployment, configuration, tuning, and issue resolution to support large-scale, high-traffic applications.
• Knowledge of application monitoring systems like App Dynamics, Dyna trace, Solar wind
• IoT basic understanding and configuration skills.
• Good knowledge of Network/load balance layer and infrastructure.
• High-level analytical ability where problems are unusual and complex.
• Able to capture and communicate the “big picture” to management and stakeholders and the ability to drill down into technical specifics during project delivery.
• Able to influence technical teams and arrive at consensus for technical issues
• Exhibit appropriate interpersonal styles and communication methods to work effectively with business partners to meet mutual goals.
• Experience in migrating and upgrading solutions across platforms and vendors. 
• Demonstrated ability to troubleshoot and determine root cause of software and system failures.
• Ability to work effectively without direct supervision (i.e., the ability to take high-level directions and proactively move a project or internal initiative from start to finish with minimal assistance).
• Ability to build relationships across stakeholders in business and IT organizations
• Experience leading internal IT teams and external partners to deliver IT solutions and services within customer expectations
• Experience with middleware monitoring, logging, and troubleshooting tools (e.g., ELK, Prometheus, Grafana) to ensure optimal WebLogic/Tomcat performance.
• Ability to configure and manage JVM options, clustering, and connection pooling settings for WebLogic/Tomcat.
• Strong understanding of application server lifecycle management and experience conducting root cause analysis (RCA) for middleware-level issues
• Excellent interpersonal and written communication skills
• Ability to solve practical problems and deal with a variety of situations.
• Client-first mentality; ability to empathize and build positive client relationships
• Well organized with ability to pay close attention to details.
• Utilize best practices for general business, administrative, and operational procedures

Salary Range - $103,170 to $158,873