20241 - SAP SCM Business Analyst II
Job id# 20241 - SAP SCM Business Analyst II
Savannah, GA (100% onsite)
CBU: HMGMA
Purpose of this position:
The SAP SCM Business Analyst II role is an integral part of SCM solutions for Hyundai Motors Manufacturing.
In addition to supporting business systems like SAP sales, material management and production planning, the analyst will also act as a liaison to collaborate with Korea HQ to enhance and implement SCM best practices. This position requires a deep understanding of SAP SCM and the ability to communicate and coordinate with various stakeholders effectively. The SAP Business Analyst is responsible for assessing, estimating, supporting, and managing the effective and efficient delivery of the functional aspects of SAP projects, enhancements, and service delivery (break/fix) across all HAEA-AM-supported instances. The SAP Business Analyst will be accountable for the ERP project, enhancement assessment, and execution, including service delivery (break/fix) on our CBU's SAP ERP instance. As such, the Business Analyst will be the key person for CBU businesses where HAEA-AM supports CBU's SAP environments. This will include day-to-day working with SAP users and business partners in the sites within the scope of the role. The SAP Business Analyst will collaborate with other team members, to ensure that enhancements are delivered, leveraging the global resource pool cost-effectively without negatively impacting quality, and providing support in resolving service delivery matters and ensuring SLAs for service are met. The position requires access to detailed and confidential information of SAP SCM modules (MM, SD, PP, etc...).
Essential Functions:
Will be involved in keeping it running and also in the evolutive maintenance of SAP ERP solutions.
2.Along with the other team members, oversee Incident management, Checking and solving customizing issues, Bug fixing, Investigation of escalated problems, Monitoring of interfaces and replications, Enhancement management, Analysis and application implementation, improvements, Writing general as well as detailed, functional specifications, Integration tests, and business support for UAT, the application documentation, Contribution to workload estimations.
3.Keeps a general overview of the solution's architecture and evolution and is accessible for all matters in the functional domain of SAP SCM.
4.Stay updated with technical developments and evolutions in SAP SCM.
5.Performs a fit-gap analysis for business requirements and delivers solutions in line with standard SAP.
6.Decomposes high-level information into details and can animate workshops with end-users and business representatives.
7.Distinguishes requests from the underlying business needs.
8.Maintains a regular physical presence close to business interlocutors and Key Users to assist them in the development and daily management of their applications.
9.Respect the operating procedures and methodology effective within HAEA-AM.
10.Respect working in collaboration with external partners according to the HAEA IT model.
11.Supports HQ teams in the maintenance of the SAP solution and its evolution in line with the requirements of our CBU.
12.On-call support.
13.Performs other duties as assigned
Scope Indicators:
Your role is crucial in ensuring the SAP SCM system's smooth functioning and supporting the organization's financial consolidation and management processes. To effectively measure and evaluate your performance, it is essential to establish a set of key indicators that reflect the scope of your responsibilities and the desired outcomes. Here are some indicators that can help you gauge your success in this role: 1. System Stability
2. Issue Resolution Time 3. Data Accuracy 4. Process Efficiency 5. Compliance and Governance
6. User Training and Support 7. Stakeholder Satisfaction 8. Continuous Improvement Initiatives
9. Documentation and Knowledge Management 10. Team Collaboration and Leadership By monitoring these indicators, you can assess your performance as a SAP SCM Business Analyst and identify areas for improvement. Regularly review and analyze these indicators to drive continuous improvement, enhance system performance, and contribute to the organization's financial management goals.
Supervisory Responsibilities:
This position does not have direct supervisory responsibilities. However, the SAP SCM Business Systems Analyst may lead small project teams or guide junior team members on specific tasks or projects.
Decision Making Responsibilities / Results:
The SAP SCM Business Analyst II will be significant in decision-making processes, alongside their direct manager and colleagues, regarding identifying and resolving critical system issues. They can identify and rectify production issues and propose adaptable business solutions. Furthermore, they will take the initiative to introduce and execute improvements across all aspects of their responsibilities.
The results for an SAP SCM Business Analyst may include: 1. Stakeholder Satisfaction 2. Continuous Improvement Initiatives 3. Documentation and Knowledge Management 4. Team Collaboration and Leadership These results can be measured through stakeholder feedback, process efficiency metrics, documentation completeness and accuracy, and team performance evaluations.
Strategy Development:
As an SAP SCM Business Analyst II, we expect you to have a well-defined strategy and development plan because it is crucial to excel in your role. This strategy should focus on continuous improvement, adequate documentation, knowledge management, and strong leadership skills. This article will outline a comprehensive strategy and development plan for SAP SCM Business Analysts.
Required Skills / Education:
Education
• Bachelor’s Degree in Computer Science, Business Analytics, Statistics, Mathematics, Engineering, or a related field.
Related Work Experience (Yrs.)
• At least 3-5 years of hands-on configuration, development, or support of SAP FI/CO area.
• Minimum of 3 years of ERP Project Execution/Management experience
• Experience in Repetitive and Discrete Manufacturing work environment,
• Preferred experience in the Automotive industry.
Other Skills/Knowledge:
- The ability to set expectations explain and champion detailed technical concepts to peers, management, and business partners.
- Ability to translate details into specific tasks needed to accomplish a task or solve a problem.
- Excellent customer service skills required.
- Excellent verbal and written communication skills and the ability to interact professionally with diverse executives, managers, and subject matter experts.
- Proven ability to work creatively and analytically in a problem-solving complex environment.
- Proven ability to navigate the technology environment and work effectively with multiple groups around the globe.
- Strong negotiation/persuasion and analytical skills
- The ability to communicate and manage remotely in a matrix organization with multiple business partners and IT colleagues.
- Must have the ability to question the status quo.
Certifications (Required/Preferred):
- SAP SD/MM/PP certification is preferred.
Note: Some travel, including international travel, may be required.
Salary Range/Perks: $65,950 to $94,300 per yr. + an outstanding company Benefits package.